Companies often struggle to choose the right approach for their different business requirements. It comprises of select between Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) or building custom software that fulfills their business' needs.

Admittedly, it is tricky; because there's a good chance that an off-the-shelf can skillfully tend to some of the business' standard processes. It is equally probable that the company is unique in a way that necessitates a custom solution. To simplify it for you we have put together a quick comparison between the leading off-the-shelf solution, Microsoft Dynamics 365, and custom solution development.

1. Microsoft Dynamics 365
This Microsoft offering brings together CRM and ERP abilities, thus enabling access to smart applications. It offers an agile architecture along with myriad lucrative deployment options and pricing plans, which, together, translate into substantial benefits for business. Furthermore, it also ensures shorter development time for solutions underpinned by Dynamics since these systems are frameworks that enable the company to maintain its focus on business problems. Moreover, because every Dynamics 365 app gets built on the same standard platform, companies gain the ability to adapt and tailor the solution quickly to meet the specific needs of their business.

Dynamics 365 also offers additional functionalities at lower prices as compared to other ERP systems in the market. Moreover, seeing how flexibility is crucial to every business, Dynamics is provided with a variety of licensing options that provide three different tiers of users with varying levels of access and pricing.

2. Custom solution
Going the custom software can be quite enticing, especially when one considers the fact that it can address the company's requirements dead on. However, what many executives fail to recognize is that developing custom software is a time-consuming process. A company typically ends up dedicating much time to planning, prototyping, installing, and testing the software before it can get to finally executing the process changes. In addition to that, a custom solution is also expensive to both develop as well as maintain. Say, you decide to have your internal employees work on it, then you will most likely need to spend to help them acquire the requisite skills. Furthermore, since these internal resources will be tied up with creating the software, it will also affect the company's productivity.

Moreover, let's not forget that a custom solution will also need training, which, in turn, means an additional cost for the company. The company will need to train not only employees about how to use the software but also spend regularly on training necessitate by software changes.

As mentioned earlier, picking one between these two options is a challenging task. However, it is evident that though the out-of-the-box solution, Microsoft Dynamics can be easily tailored to fit all of your business requirements. So, it would also save you from all the hassle conventionally associated with the development of custom software. So, instead of spending valuable resources on it, it is a good idea to engage the services of a reliable Microsoft Dynamics CRM development company, and save yourself from all the inconvenience.